1. Information We Collect
We collect only what we need to run the store and support your research orders:
- Order details — name, shipping and billing address, email, phone number and the products you purchase.
- Payment information — handled entirely by our payment processor. GenetiKing Labs never sees or stores your full card number.
- Age verification — the date of birth you enter is checked in your browser to confirm you are 21 or older. Only a yes/no result and the time you passed the check are stored, on your device, for 30 days; the date of birth itself is never sent to us.
- Technical data — IP address, browser type, device type, pages visited and referring site, collected automatically through standard server logs.
- Communications — anything you send us by email or contact form.
2. How We Use It
- To process, ship and support your orders and send order confirmations.
- To verify eligibility (age and research-use requirements) and prevent fraud or misuse.
- To respond to questions and provide customer support.
- To maintain, secure and improve the website.
- To comply with legal, tax and record-keeping obligations.
- With your consent, to send occasional product or availability updates. You can opt out at any time.
3. Cookies & Browser Storage
This website uses your browser's local storage rather than tracking cookies for two things: remembering that you passed the age check, and holding the contents of your shopping cart between pages. Both live only on your device and can be cleared at any time from your browser settings. We do not use third-party advertising cookies or sell browsing data to advertisers.
Our payment processor and any embedded services (for example fonts or analytics) may set their own cookies, governed by their own privacy policies.
4. How We Share Information
We do not sell, rent or trade your personal information. We share it only with:
- Service providers who help us operate — payment processors, shipping carriers, email and hosting providers — and only to the extent needed to perform their service.
- Legal authorities when required by law, subpoena or court order, or to protect our rights, safety or property.
- A successor business if GenetiKing Labs is merged, acquired or sells its assets, in which case this policy continues to apply.
5. Data Retention
Order and transaction records are kept for as long as required by tax and accounting law (generally seven years). Support correspondence is kept for as long as reasonably necessary to resolve the matter. Server logs are rotated on a rolling basis. When information is no longer needed we delete or anonymize it.
6. Security
We use industry-standard safeguards — encrypted (HTTPS) connections, access controls and reputable third-party processors — to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we take reasonable steps to keep your data safe and will notify you as required by law if a breach affects you.
7. Your Rights & Choices
Depending on where you live you may have the right to access, correct, delete or export the personal information we hold about you, to object to or restrict certain processing, and to withdraw consent. To exercise any of these rights email genetikinglabs@gmail.com; we will respond within the time required by applicable law. You can unsubscribe from marketing email using the link in any message.
8. Age Requirement
This website and our products are intended solely for adults aged 21 and over. We do not knowingly collect personal information from anyone under 21. If you believe a minor has provided us with information, contact us and we will delete it.
9. International Visitors
GenetiKing Labs operates from the United States. If you access the site from elsewhere, your information will be transferred to and processed in the United States, where privacy laws may differ from those in your country. By using the site you consent to that transfer.
10. Third-Party Links
The site may link to third-party websites or services. We are not responsible for their content or privacy practices; review their policies before providing any information.
11. Changes to This Policy
We may update this policy from time to time. The revised version will be posted here with a new "last updated" date, and material changes will be highlighted on the site. Continued use after a change means you accept the updated policy.
12. Contact Us
Privacy questions or requests: genetikinglabs@gmail.com.
Questions?
If anything in this policy is unclear, or you'd like a copy of the data we hold about you, email us and a person will reply.